Privacy Policy

Last Updated: December 29, 2025

1. Introduction

Welcome to SNEK ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using SNEK, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, date of birth, gender, email address, and phone number
• College Verification: College name, state, and college ID card image
• Identity Verification Data:To ensure the integrity of our community, we require the submission of a photographic image of your official college identification document alongside a contemporaneous selfie for verification purposes.
• User-Generated Content:This encompasses all media you upload, including profile photographs, images posted within the application sourced from your device's gallery or camera, textual posts, group contributions, and confessions.
• Communication Data:All content generated through the use of our messaging, audio calling, and video calling features is processed. We explicitly do not record or store the content of audio or video calls; however, metadata associated with such communications (including duration, timestamps, and participant identifiers) may be retained for operational purposes.
• Technical and Device Information:We automatically collect specific data related to your device and interaction with our services. This includes your IP address, device model, operating system version, unique device identifiers, and diagnostic information such as application crash reports.
• Push Notification Tokens:We collect a unique device token to facilitate the delivery of push notifications to your device.

3. How We Use Your Information

We use the collected information for the following purposes:

• Account Creation & Verification: To create and verify your account, ensuring only legitimate college students access the platform
• Service Delivery:To facilitate the core functionalities of the application, including connecting features, social networking, direct messaging, and audio/video communication.
• Safety & Security: To verify identities, prevent fraud, detect abuse, and maintain community standards
• Communication:To transmit operational and promotional push notifications regarding connections, messages, groups, confessions, application updates, and special offers.
• Analytics: To understand how users interact with our app and improve our services

4. Information Sharing & Disclosure

4.1 With Other Users

Your profile information (name, college, photos, hobbies) is visible to other verified users within the app. Your posts in the Feed section are visible to all users, while Confessions are only visible to users from your college.

4.2 With Service Providers

We share information with third-party service providers who assist us with:

• Cloud hosting and data storage
• Analytics and app performance monitoring
• Customer support services
• Email and push notification delivery

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety, or that of our users or the public.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure servers with restricted access
• Regular security audits and updates
• Manual verification of college IDs by trained staff
• Automated content moderation systems

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update your email address and profile information (name and DOB cannot be changed)
• Deletion: Request deletion of your account and associated data
• Deactivation: Temporarily deactivate your account
• Notification Settings: Control what notifications you receive
• Blocking: Block specific users from contacting you

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Specific retention periods:

• Active Accounts: Data retained indefinitely while account is active
• Deactivated Accounts: Data retained for 90 days, then permanently deleted
• Deleted Accounts: Most data deleted within 30 days; some data retained for legal/safety purposes for up to 1 year
• Chat Messages: Retained until manually deleted by users
• Reported Content: Retained for up to 2 years for safety and legal purposes

8. Children's Privacy

SNEK is exclusively for users aged 16 and above. We do not knowingly collect information from individuals under 16. If we discover that we have collected data from someone under 16, we will immediately delete their account and all associated information.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or in-app notification. The "Last Updated" date at the top will reflect when changes were made. Your continued use of SNEK after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: